Support
Getting Started
Choose one of the options below to learn more and to get started with BES®5.
Licenses
Learn more about BES licensing and how to get started.
Troubleshooting Enterprise Activation
Identify and troubleshoot issues with enterprise activation.
Resources
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BlackBerry UEM and BES Product Documentation
Here you will find guides for:
- Product overview, prerequisite and planning
- Installation, upgrades, and configuration
- Daily administration
- Getting started guides for all smartphones
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BlackBerry Training
View tutorials and book training on BES5.
- Instructor-led training
- Free Web-based training
- Downloads
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Enterprise Users
View tutorials that provide step-by-step instructions with screenshots to active devices on BES5.
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Blogs
Inside BlackBerry Blog
The Inside BlackBerry Business Blog is devoted to keeping you updated on BlackBerry Enterprise Software news, events, tips, tricks and more.
BlackBerry UEM / BES Versions
myAccount
Access myAccount and manage your enterprise software without the need to pick up the phone. In our easy to use, mobile-browser friendly portal you can search troubleshooting information, manage subscriptions and generate support tickets.
Premium Support
Do you have Premium Support? Contact us 24x7x365. We offer quick response times and priority routing to tier 3 analysts for businesses with mission-critical needs.
Knowledge Base
Repository of thousands of articles and resources focused on helping customers solve issues with any BlackBerry products or solutions.
