BlackBerry Enterprise
Service Support

Smartphone Activation

View tutorials that provide step-by-step instructions with screenshots to active devices on BES12.

BES12.1 or newer can manage devices using KNOX MDM. When you activate a KNOX enabled device it is automatically identified by BES12. For more information review our user guide and documentation.

With BES12.4 BlackBerry begins integrating Good to create the most flexible, unified EMM platform for more information click here to view our blog post.



Learn more about BES licensing and how to get started.

BlackBerry Enterprise Resources

View the self-service options available for administrators.


Self-service, troubleshooting, and support. We have the resources you need when you need them.

Enterprise Support Resources