Click on a smartphone above, or to find support for an earlier model by selecting a device from the drop-down menus.
Hardware Diagnostic BlackBerry Virtual Expert
Does your BlackBerry smartphone need a health assessment? Are you considering a repair? The BlackBerry Virtual Expert diagnostics application is a simple self guided diagnostics app brought to you by BlackBerry.
You will be guided through a series of hardware tests to produce a test results summary.
Download the app
BlackBerry Care Protection Plan
Purchase the BlackBerry Care Protection plan within 30
days of purchasing your new BlackBerry smartphone.
You’ll get reconnected as quickly as possible after a
drop, spill, and/or cracked screen.