ON DEVICE SUPPORT
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BlackBerry Virtual Expert
A simple, self-guided diagnostic app for BlackBerry devices. For more information click here
Get the latest expert tips and tricks for making the most of your BlackBerry experience.
Connect with other BlackBerry owners to troubleshoot issues and share solutions.
Find official user guides for BlackBerry devices and documentation for administrators and developers.
Browse extensive articles with step-by-step troubleshooting solutions.
How to demo's
Take an interactive tour through the features of your BlackBerry® device, and learn how to use basic tools and functions.
myAccount combines the
functionality of BlackBerry
Expert Support Center (BESC)
and BlackBerry Account Center
(BBAC) into one easy to use
portal. The same Expert
Support Center self-service
tools that existed within BESC
can now be found within
BlackBerry Expert Center
Bring your BlackBerry® smartphone or tablet to the experts for repair or service. Receive a resolution for your BlackBerry device within 24 hours.1
1Limitations and/or restrictions may apply.
Extensive library of web based
training and vendor sourced