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Get help setting up your new BlackBerry Q5

Set up your new BlackBerry Q5

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Turn on your new smartphone, set up your email and transfer your information from your old device.

Learn the basics

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Once you're set up, get familiar with the home screen, gestures and features of your BlackBerry® Q5 smartphone.

Personalize your BlackBerry Q5

Learn how to make your new smartphone uniquely yours.

  • Customize your home screen 
  • Change your ringtones 
  • Change themes
  • Set your notifications 
  • Set the volume 
  • Download apps

BlackBerry ID

Your BlackBerry® ID is your master key to BlackBerry products, sites, services and apps. It will make switching to your new BlackBerry Q5 incredibly easy.

BlackBerry Protect

Use BlackBerry® Protect™ on a computer to locate or wipe your smartphone if it’s lost.

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Online support

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On-device support

To get help using your BlackBerry Q5 smartphone, simply tap the Help Icon on your home screen.

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