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communications and apps. - Developers
Software Support Life Cycle
View product support timelines for all BlackBerry® software. BlackBerry Technical Support will continue to support our software on a best-effort basis.
Note: these dates are subject to change without notice.
BlackBerry Mobile
Fusion
BlackBerry Enterprise
Service 10.0
BlackBerry Enterprise
Server
BlackBerry Enterprise
Server Express
BlackBerry Enterprise
Server
Resource Kit
BlackBerry Monitoring
Service for
BlackBerry Enterprise
Server v5.0 and higher
| Product Name and Version | General Availability | End of Support Date | End of Sales Date |
|---|---|---|---|
| BlackBerry® Mobile Fusion | April 3, 2012 | March 8, 2014 | March 8, 2013 |
Definitions:
General Availability: software product is available for download on this date.
| End of Sales Date | End of Support Date | |
|---|---|---|
| Definition | End of Sales Date refers to the date as of which the full version of the software is no longer available for sale or download from BlackBerry®. At this time, customers should consider downloading the latest Service Pack or purchasing an upgrade. |
End of Support Date refers to the date as of which BlackBerry will no longer provide automatic fixes, updates, security patches or technical assistance for that particular version of the software. At this time, customers should ensure that they have downloaded the latest available service pack or purchased a software upgrade. |
| Impact on customers | Customers will no longer be able to purchase additional full copies of this version. Customers are advised to download the latest service pack or purchase a software upgrade. Certain levels of BlackBerry® Technical Support Services subscriptions include free upgrades. Learn about BlackBerry Technical Support Services Electronic replacement copies for Disaster Recovery purposes will be made available. |
Maintenance Releases (MRs) will no longer be provided. BlackBerry will not offer general support for the software after this date. Current BlackBerry Technical Support Services customers will continue to be supported; issues will be triaged for resolution in a future software release. If the issue reported has already been resolved in a newer version, customers will be instructed to update their software. |
| Product Name and Version | General Availability | End of Support Date | End of Sales Date |
|---|---|---|---|
| BlackBerry® Enterprise Service 10.0 | Jan. 23, 2013 | TBD | TBD |
Definitions:
General Availability: software product is available for download on this date.
| End of Sales Date | End of Support Date | |
|---|---|---|
| Definition | End of Sales Date refers to the date as of which the full version of the software is no longer available for sale or download from BlackBerry®. At this time, customers should consider downloading the latest Service Pack or purchasing an upgrade. |
End of Support Date refers to the date as of which BlackBerry will no longer provide automatic fixes, updates, security patches or technical assistance for that particular version of the software. At this time, customers should ensure that they have downloaded the latest available service pack or purchased a software upgrade. |
| Impact on customers | Customers will no longer be able to purchase additional full copies of this version. Customers are advised to download the latest service pack or purchase a software upgrade. Certain levels of BlackBerry® Technical Support Services subscriptions include free upgrades. Learn about BlackBerry Technical Support Services Electronic replacement copies for Disaster Recovery purposes will be made available. |
Maintenance Releases (MRs) will no longer be provided. BlackBerry will not offer general support for the software after this date. Current BlackBerry Technical Support Services customers will continue to be supported; issues will be triaged for resolution in a future software release. If the issue reported has already been resolved in a newer version, customers will be instructed to update their software. |
| Product Name and Version | General Availability | End of Support Date | End of Sales Date |
|---|---|---|---|
| BlackBerry® Enterprise Server for IBM® Lotus® Domino® v5.0.4 | Sept. 20, 2012 | TBD | TBD |
| BlackBerry Enterprise Server for IBM Lotus Domino v5.0.3 | April 6, 2011 | Sept. 22, 2013 | May 22, 2013 |
| BlackBerry Enterprise Server for IBM Lotus Domino v5.0.2 | July 7, 2010 | Sept. 22, 2013 | May 22, 2013 |
| BlackBerry Enterprise Server for IBM Lotus Domino v5.0.1 | Nov. 30, 2009 | Nov. 15, 2011 | Nov. 15, 2011 |
| BlackBerry Enterprise Server for IBM Lotus Domino v5.0.0 | May 4, 2009 | Nov. 15, 2011 | Nov. 15, 2011 |
| BlackBerry Enterprise Server for IBM Lotus Domino v4.1.7 | Nov. 17, 2009 | July 2, 2011 | July 2, 2010 |
| BlackBerry Enterprise Server for IBM Lotus Domino v4.1.6 | July 17, 2008 | July 2, 2011 | July 2, 2010 |
| BlackBerry Enterprise Server for IBM Lotus Domino v4.1.5 | April 18, 2008 | Jan. 31, 2009 | July 17, 2008 |
| BlackBerry Enterprise Server for IBM Lotus Domino v4.1.4 | June 12, 2007 | Jan. 31, 2009 | April 18, 2008 |
| BlackBerry® Enterprise Server for MDS Applications v4.1.7 | March 22, 2013 | Sept. 22, 2013 | May 22, 2013 |
| BlackBerry® Enterprise Server for Microsoft® Exchange v5.0.4 | Sept. 20, 2012 | TBD | TBD |
| BlackBerry Enterprise Server for Microsoft Exchange v5.0.3 | April 6, 2011 | Sept. 22, 2013 | May 22, 2013 |
| BlackBerry Enterprise Server for Microsoft Exchange v5.0.2 | July 7, 2010 | Sept. 22, 2013 | May 22, 2013 |
| BlackBerry Enterprise Server for Microsoft Exchange v5.0.1 | Nov. 30, 2009 | Sept. 22, 2013 | March 22, 2013 |
| BlackBerry Enterprise Server for Microsoft Exchange v5.0.0 | May 4, 2009 | Nov. 15, 2011 | Nov. 15, 2011 |
| BlackBerry Enterprise Server for Microsoft Exchange v4.1.7 | Nov. 17, 2009 | July 2, 2011 | July 2, 2010 |
| BlackBerry Enterprise Server for Microsoft Exchange v4.1.6 | July 17, 2008 | July 2, 2011 | July 2, 2010 |
| BlackBerry Enterprise Server for Microsoft Exchange v4.1.5 | April 18, 2008 | Jan. 31, 2009 | July 17, 2008 |
| BlackBerry Enterprise Server for Microsoft Exchange v4.1.4 | June 20, 2007 | Jan. 31, 2009 | April 18, 2008 |
| BlackBerry® Enterprise Server for Novell® GroupWise® v5.0.1 | Oct. 12, 2010 | TBD | TBD |
| BlackBerry Enterprise Server for Novell GroupWise v4.1.7 | Aug. 12, 2010 | Oct. 15, 2011 | July 15, 2011 |
| BlackBerry Enterprise Server for Novell GroupWise v4.1.6 | Oct. 15, 2008 | July 2, 2011 | June 15, 2011 |
| BlackBerry Enterprise Server for Novell GroupWise v4.1.4 | March 3, 2008 | Jan. 31, 2009 | Oct. 15, 2008 |
Definitions:
General Availability: software product is available for download on this date.
| End of Sales Date | End of Support Date | |
|---|---|---|
| Definition | End of Sales Date refers to the date as of which the full version of the software is no longer available for sale or download from BlackBerry®. At this time, customers should consider downloading the latest Service Pack or purchasing an upgrade |
End of Support Date refers to the date as of which BlackBerry will no longer provide automatic fixes, updates, security patches or technical assistance for that particular version of the software. At this time, customers should ensure that they have downloaded the latest available service pack or purchased a software upgrade. |
| Impact on customers | Customers will no longer be able to purchase additional full copies of this version. Customers are advised to download the latest service pack or purchase a software upgrade. Certain levels of BlackBerry® Technical Support Services subscriptions include free upgrades. Learn about BlackBerry Technical Support Services Electronic replacement copies for Disaster Recovery purposes will be made available. |
Maintenance Releases (MRs) will no longer be provided. BlackBerry will not offer general support for the software after this date. Current BlackBerry Technical Support Services customers will continue to be supported; issues will be triaged for resolution in a future software release. If the issue reported has already been resolved in a newer version, customers will be instructed to update their software. |
| Product Name and Version | General Availability | End of Support Date | End of Sales Date |
|---|---|---|---|
| BlackBerry® Enterprise Server Express for IBM® Lotus® Domino® v5.0.4 | Sept. 20, 2012 | TBD | TBD |
| BlackBerry® Enterprise Server Express for IBM® Lotus® Domino® v5.0.3 | March 22, 2012 | Sept. 22, 2013 | May 22, 2013 |
| BlackBerry Enterprise Server Express for IBM Lotus Domino v5.0.2 | March 22, 2012 | Sept. 22, 2013 | May 22, 2013 |
| BlackBerry Enterprise Server Express for Microsoft® Exchange v5.0.4 | Sept. 20, 2012 | TBD | TBD |
| BlackBerry Enterprise Server Express for Microsoft® Exchange v5.0.3 | March 22, 2012 | Sept. 22, 2013 | May 22, 2013 |
| BlackBerry Enterprise Server Express for Microsoft Exchange v5.0.2 | March 22, 2012 | Sept. 22, 2013 | May 22, 2013 |
| BlackBerry Enterprise Server Express for Microsoft Exchange v5.0.1 | March 22, 2012 | Sept. 22, 2013 | May 22, 2013 |
Definitions:
General Availability: software product is available for download on this date.
| End of Sales Date | End of Support Date | |
|---|---|---|
| Definition | End of Sales Date refers to the date as of which the full version of the software is no longer available for sale or download from BlackBerry®. At this time, customers should consider downloading the latest Service Pack or purchasing an upgrade |
End of Support Date refers to the date as of which BlackBerry will no longer provide automatic fixes, updates, security patches or technical assistance for that particular version of the software. At this time, customers should ensure that they have downloaded the latest available service pack or purchased a software upgrade. |
| Impact on customers | Customers will no longer be able to purchase additional full copies of this version. Customers are advised to download the latest service pack or purchase a software upgrade. Certain levels of BlackBerry® Technical Support Services subscriptions include free upgrades. Learn about BlackBerry Technical Support Services Electronic replacement copies for Disaster Recovery purposes will be made available. |
Maintenance Releases (MRs) will no longer be provided. BlackBerry will not offer general support for the software after this date. Current BlackBerry Technical Support Services customers will continue to be supported; issues will be triaged for resolution in a future software release. If the issue reported has already been resolved in a newer version, customers will be instructed to update their software. |
| Product Name and Version | General Availability | End of Support Date | End of Sales Date |
|---|---|---|---|
| BlackBerry® Enterprise Server Resource Kit v4.0.5 | Available | Jan. 31, 2008 | March 31, 2007 |
Definitions:
General Availability: software product is available for download on this date.
| End of Sales Date | End of Support Date | |
|---|---|---|
| Definition | End of Sales Date refers to the date as of which the full version of the software is no longer available for sale or download from BlackBerry®. At this time, customers should consider downloading the latest Service Pack or purchasing an upgrade. |
End of Support Date refers to the date as of which BlackBerry will no longer provide automatic fixes, updates, security patches or technical assistance for that particular version of the software. At this time, customers should ensure that they have downloaded the latest available service pack or purchased a software upgrade. |
| Impact on customers | Customers will no longer be able to purchase additional full copies of this version. Customers are advised to download the latest service pack or purchase a software upgrade. Certain levels of BlackBerry® Technical Support Services subscriptions include free upgrades. Learn about BlackBerry Technical Support Services Electronic replacement copies for Disaster Recovery purposes will be made available. |
Maintenance Releases (MRs) will no longer be provided. BlackBerry will not offer general support for the software after this date. Current BlackBerry Technical Support Services customers will continue to be supported; issues will be triaged for resolution in a future software release. If the issue reported has already been resolved in a newer version, customers will be instructed to update their software. |
| Product Name and Version | General Availability | End of Support Date | End of Sales Date |
|---|---|---|---|
| BlackBerry Monitoring Service for BlackBerry Enterprise Server v5.0 and higher | Available | Feb. 20, 2012 | TBD |
Definitions:
General Availability: software product is available for download on this date.
| End of Sales Date | End of Support Date | |
|---|---|---|
| Definition | End of Sales Date refers to the date as of which the full version of the software is no longer available for sale or download from BlackBerry®. At this time, customers should consider downloading the latest Service Pack or purchasing an upgrade. |
End of Support Date refers to the date as of which BlackBerry will no longer provide automatic fixes, updates, security patches or technical assistance for that particular version of the software. At this time, customers should ensure that they have downloaded the latest available service pack or purchased a software upgrade. |
| Impact on customers | Customers will no longer be able to purchase additional full copies of this version. Customers are advised to download the latest service pack or purchase a software upgrade. Certain levels of BlackBerry® Technical Support Services subscriptions include free upgrades. Learn about BlackBerry Technical Support Services Electronic replacement copies for Disaster Recovery purposes will be made available. |
Maintenance Releases (MRs) will no longer be provided. BlackBerry will not offer general support for the software after this date. Current BlackBerry Technical Support Services customers will continue to be supported; issues will be triaged for resolution in a future software release. If the issue reported has already been resolved in a newer version, customers will be instructed to update their software. |
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