BlackBerry Professional Services

Your Strategic Partner for Optimizing Your Deployment and Usage of the BlackBerry Software Platform.

BlackBerry Technical Support

Tailor your service to align to the level of assistance, expertise and resolution time your business requires by purchasing optional services.

Smartphone Support

Find help, how-to articles, troubleshooting and more. Select your device to get started.

DTEK Series Support

PRIV Support

Other Smartphones

Smartphone Demos

Repair Store Locator

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Consumer App Support

View support resources for consumer apps.

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Consumer App Support

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BlackBerry Care Protection Plan

Purchase the BlackBerry Care Protection plan within 30 days of purchasing your new BlackBerry smartphone. You’ll get reconnected as quickly as possible after a drop, spill, and/or cracked screen.

BlackBerry Content Transfer & BlackBerry Device Switch

Bring your contacts, pictures, video, apps, and more from your previous smartphone to your new BlackBerry.

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Hardware Diagnostic BlackBerry Virtual Expert

Does your BlackBerry smartphone need a health assessment? Are you considering a repair? The BlackBerry® Virtual Expert diagnostics application is a simple self guided diagnostics app brought to you by BlackBerry.

You will be guided through a series of hardware tests to produce a test results summary.

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