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BlackBerry Software Updates

The software on your BlackBerry® smartphone or tablet powers the features and functionality you love. By updating that software, you may be able to enjoy new features or enhancements.


Smartphone updates

There are three ways to update your smartphone software:

  1. On the web
  2. Using BlackBerry® Desktop Software
  3. From your smartphone (over-the-air).

See below for instructions on how to update. If your BlackBerry smartphone is integrated within an enterprise, check with your IT department to learn about plans for updating.

Content for: unsupported browsers

Update on the web


On a PC

In order to download software from this website, you must be using Firefox or Windows® Internet Explorer v5.5 or higher.

Content for: plugin installed

Update on the web

To see if you have the most recent software, or if there are updates available,
connect your smartphone to your computer via USB and click the button below.

Please note: Until the update is complete, you will not be able to use your BlackBerry smartphone. Should you unplug or cancel the update process before completion, your smartphone may be unusable and you may need to restart the update process to regain use of your device.


Update using desktop software


You can use BlackBerry® Desktop Software to look for and install updates on your smartphone. To get started, simply connect your smartphone to your computer and open BlackBerry Desktop Software, then click Update.

Update from your smartphone


You can update your BlackBerry smartphone OTA (over-the-air) without connecting to a computer. To get started, select the Options icon from the Home screen. Choose Device, then Software Updates and follow the instructions.1

Sync information between your device and computer

BlackBerry® Desktop Software syncs your organizer, music, photos and media files from your computer to your BlackBerry device.

Using this software and any updates or upgrades as provided by Research In Motion Limited or any of its affiliates ("RIM") is subject to the BlackBerry Software License Agreement ("BBSLA"), unless otherwise stated. The BBSLA is available at

  1. 1

    Airtime charges may apply.