Skip to content


Device Selection

Click on a smartphone above, or to find support for an earlier model by selecting a device from the drop-down menus.


BlackBerry Device Switch

Bringing your contacts, pictures, video, apps and more from your old smartphone to your new BlackBerry® 10 device.


Hardware Diagnostic BlackBerry Virtual Expert

  • Does your BlackBerry smartphone need a health assessment? Are you considering a repair? The BlackBerry Virtual Expert diagnostics application is a simple self guided diagnostics app brought to you by BlackBerry.

    You will be guided through a series of hardware tests to produce a test results summary.
    Download the app

Get to know the BlackBerry 10 OS

BlackBerry Care Protection Plan

Purchase the BlackBerry Care Protection plan within 30
days of purchasing your new BlackBerry smartphone.
You’ll get reconnected as quickly as possible after a
drop, spill, and/or cracked screen.

Learn more

Online Support


On device support

To get get help using your BlackBerry 10 smartphone, simply tap he help icon on your homescreen.

Support Resources

BlackBerry Docs
Knowledge base
BlackBerry 101
blackberry training
Help blog

BlackBerry Community


Stay up to date with news and help information via the Community App.