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Customer Support Operations

Show the world how Bold we are

Customer Support Operations (CSO) creates the first and last impression our customers have of our business. That’s why we strive to deliver a consistently superior experience across all areas where the customer is engaged.

We have over 1,000 colleagues around the world who passionately provide BlackBerry® device, software, account and technical support to millions of users. As an industry leader, we remain committed to offering each of our customers the most reliable service by hiring the very best people to support them.

Seven divisions — one vision

Customer Support Operations at BlackBerry is made up of seven divisions, which are designed to work together to provide best-in-class support for our customers.

  1. Business Services
  2. Client Services
  3. Education Services
  4. Technical Support
  5. Professional Services
  6. Service Planning
  7. Global Operations Excellence

Discover your true calling

At BlackBerry, it’s the passion, talent and excellence of our people that drives our industry leadership. If you want to make a genuine difference in people’s lives, there are no limits to what you can achieve and who you can be. You’re free to be as Bold you want to be.

View career opportunities at BlackBerry
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